As a retailer, what does growth look like to you? More stores? Employees? Channels of revenue? Operational efficiency? Probably some or all of the above. But more importantly, do you know what behaviors are necessary to drive growth with the in-store teams? One growth area that has become critical in recent years is the ability to actively clientele – the technique used by retail sales associates to establish long-term relationships with key customers and drive repeat business. So, how can you better enable these clienteling behaviors for growth?

Watch this webinar replay with Axiom Consulting Partners and Clientbook to learn:

  • How to enable clienteling behaviors for growth
  • The inverse relationship between growing and clienteling
  • What role process design, technology, and sales incentives play

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