In a light-hearted commentary about the challenges of managing a professional services firm, Dave Kuhlman describes what might happen if Apple’s iPhone was produced by a team of smart, independent-minded consultants or lawyers. Kuhlman, a recognized expert in the field of professional services management, is an author of “Leading Firms: How Great Professional Service Firms Succeed & How Your Firm Can Too” and a Partner at Axiom Consulting Partners.


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